All orders of CAD$70 or more (USD approximately $56) are eligible for FREE standard shipping to Canada and the USA. Standard shipping takes 5 to 8 business days for most North American addresses.
Additionally, all Metal Earth and ICONX models ship free to Canada and the USA:
Free shipping delivery times:
- Delivery to USA: 5 to 8 days
- Delivery to British Columbia: 3 days
- Delivery to rest of Canada: 4 days
You may return most new, unopened items within 15 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.