Free Shipping Promotion
Canada: spend CAD$99, get free shipping
USA: free shipping has been suspended due to tariffs
Tariff Information for US Customers
Enter a US address on the 'Cart' page & a "Tariffs" line will be added to your order.
The tariff at the time of order is the only tariff you will pay.
There will be no tariff/ tax/ fees to receive your shipment.
Standard Shipping Costs & Delivery Times
- Add products to your cart
- Go to the cart page
- Enter your country & postal code.
***Transit times are estimates. We cannot guarantee couriers will deliver on time.***
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Returns Policy
USA: tariffs & shipping charges cannot be recovered; therefore we cannot refund these charges.
You may return most new, unopened items for refund within 30 days of delivery.
The cost of return shipping will be the customer's responsibility.
Returns outside the 30 day return window may not be accepted, or may require a restocking fee.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Is Your Jigsaw Puzzle Missing a Piece?
Fortunately all the brands we carry offer free replacements direct to you; please contact the manufacturer and they will send a replacement.